Privacy Notice 
Clwstwr is a project within the Creative Economy Unit of Cardiff University. Clwstwr aims to put innovation at the core of media production in South Wales - moving Cardiff’s thriving screen sector from strength to leadership. Clwstwr is for screen industry businesses, organisations and professionals, related supply chains, as well as the wider regional creative economy. It will create a platform for independent companies, SMEs, micro-businesses and freelancers to compete with global, highly integrated media companies.

The Data Controller
Cardiff University is the Data Controller and is committed to protecting the rights of individuals in line with Data Protection legislation.

Contact details of the Data Protection Officer
Cardiff University has a Data Protection Officer who can be contacted through

What information do we collect about you?

We collect your name and email address when you subscribe to our enewsletter and/or to a Clwstwr event. When you apply to participate in Clwstwr funding calls, we collect the data you provide for your Expression of Interest and subsequent Fullscale Application forms for our records, reporting to UK Government and academic research at Cardiff University, University of South Wales and Cardiff Metropolitan University. This information is not published online. 

Your personal data will be held in a customer relationship management (CRM) system. Our current CRM system provider is Hubspot. You can read their Privacy Notice at:

How will your information be used?
Your contact details will be used to email a regular enewsletter promoting Clwstwr Creadigol events and funding calls. Information supplied through an expression of interest and application forms will be used to 
inform funding decisions and evaluate and report on the Clwstwr programme.

What is our legal basis for processing your personal data?
The data subject has given consent to the processing by signing up to a Clwstwr Creadigol enewsletter (hosted on Mailchimp) and/or Clwstwr Creadigol event (on Eventbrite). Legislation gives individuals a specific right to withdraw consent and you have the right to withdraw consent at any time by unsubscribing from the enewsletter or contacting us regarding your data.

As Clwstwr is a Research & Development (R&D) partnership between higher education and creative industries,  any personal data supplied on expression of interest forms and application forms will be processed as part of a research project in the public interest. It may also be processed in order to enter into a contract with companies who apply for funding from the project.

Who receives your information?

  • Clwstwr Creadigol
  • Cardiff University
  • UKRI
  • AHRC
  • Welsh Government 

UKRI has a statutory obligation to arrange studies of the programmes to which they provide financial support. In turn, as recipients of that support, we have a legal obligation to provide the organisations carrying out the studies with the information they require for that purpose e.g. the evaluation of the Creative Industries Clusters Programme. We are also required, under the GDPR, to provide you with information about how we use the personal data that you share with us during the course of the programme and update this information if any additional uses become necessary.  

You should already have received information about how we use your data. Please note that in addition to the uses already communicated to you, we will be sharing your name, employer name, address, email address and telephone number with: Frontier Economics and BOP Consulting (the organisations leading the evaluation of the CICP on behalf of AHRC/UKRI) and Strategic Research & Insight (SRI) (the organisation conducting the survey element of the study). We will also be sharing either your name (if you are a sole trader) or the name of your employer / company, as well as the web address for your business with Curator (the organisation conducting the cluster case study data analysis element of the study). This information is being shared for the purpose to ‘improve the economy, efficiency and effectiveness’ of the programme.

Clwstwr website use of cookies.

What are cookies?
A cookie is a tiny text file that contains information that may be passed between your browser (e.g. Internet Explorer, Chrome, Firefox, or Safari) and a computer running a website (typically the site that set the cookie). It does not contain any code and cannot do anything. Most websites set them and many cannot function properly without them. Typically they just contain an identifier so that the server knows that it has seen this visitor before. 

What cookies do we use on the Clwstwr site?

Cookies set by Clwstwr
HAS_JS     | Session duration. Allows the server to know if it can depend upon javascript. Set to “1”; if user has javascript enabled by whichever page a visitor arrives on

Cookies set by Google Analytics
 _GA | _GAT | _GID | All of the above: Various duration: a mix of session and “permanent”; cookies lasting 30 mins, 6 months, or 1-2 yrs. Anonymously tracks use of website.  These cookies are set or updated on any page visited. See here for full details. Several cookies are set but all serve the same purpose: to see how people reached the site and used it, including search terms used and referring sites.

Cookies set by Add This
_atuvc, Uit, Ssh, Sshs, Ssc, Uid, Uvc, psc. Duration: 1 month - 2 years. Track usage of AddThis links. The cookies may be set and used on other websites too. AddThis explain their cookies (anonymous tracking cookies) here and offer an opt-out mechanism here. Clearspring, the company the provides AddThis, owns some other companies and domains connected to advertising. Their cookies have not been observed on our site but include and

Cookies set by HubSpot

Essential/necessary cookies


This cookie is used by the opt-in privacy policy to remember not to ask the visitor to accept cookies again. This cookie is set when you give visitors the choice to opt out of cookies.

(Expires: 13 months)


This cookie can be set to prevent the tracking code from sending any information to HubSpot. Setting this cookie is different from opting out of cookies, as it still allows anonymized information to be sent to HubSpot.

(Expires: 13 months)

Consent banner cookies 


The main cookie for tracking visitors. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).

(Expires: 13 months) 


This cookie is used to keep track of a visitor's identity. This cookie is passed to HubSpot on form submission and used when deduplicating contacts.

(Expires: 13 months) 


This cookie keeps track of sessions. This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp. 

(Expires: 30 min) 


Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser. If this cookie does not exist when HubSpot manages cookies, it is considered a new session.

(Expires: end of session)

Any transfers to third countries and the safeguards in place

Data held in the Hubspot CRM may be held in Ireland or the USA. 

How long will your information be held?
Clwstwr will retain and store personal data for the lifecycle of the project - until 2022.

What are your rights?

Please visit the University Data Protection webpages for further information in relation to your rights.

Security of your information
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

How to make a complaint
If you are unhappy with the way in which your personal data has been processed, in the first instance please contact
Kayleigh Mcleod, Engagement and Communications Manager ( If you remain dissatisfied please contact the University Data Protection Officer using the contact details above. You also have the right to apply directly to the Information Commissioner.

Information Commissioner’s Office,
Wycliffe House,
Water Lane,